Frequently Asked Questions

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Q: Will I be charged for applying for eStatements?
Q: How do I apply for eStatements?
Q: I applied for another credit card after I have applied for the eStatement service. Will I receive eStatements for the newly issued credit card?
Q: Will I still receive paper statements after I have applied for eStatements?
Q: I did not receive my statement after I have applied for eStatement. What should I do?
Q: How do I cancel the eStatement service?
Q: When will I receive paper statements after my eStatement service cancellation?
Q: If I have questions about the contents of my eStatements, what should I do?
Q: What PC specs will I need to receive eStatements?
Q: After I have applied for Personal Online Banking, can I purchase mutual fund products on the Personal Online Banking?
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