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What are the services available at SC Mobile?
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| A： |
Services currently available at SC Mobile include: Login (personal online banking: account overview, fund transfer, Time Deposit, Loan,Payment, Trust investment, credit card service, e-statement service and Personal Settings ; Credit card online service: Card Statements, transaction details, Bonus point, Alerts, Online Card Activation and Personal Settings etc.), Offers, Finance Information Inquiry and Customer Services. More detail services please click here。
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After I have applied for Online Banking, can I purchase mutual fund products on the Online Banking?
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(1) Please visit the Bank’s branch first to apply for the online fund transaction function and open a trust account.
(2) After logging into Online Banking, please take part in the investment suitability analysis before making fund transactions.
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| Q： |
I want to subscribe for mutual funds on Online Banking but would like to check the fund products’ net values and handling fees in advance. Where can I find the information?
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Please log into Online Banking and select “Trust Investment.” In the investment performance inquiry section, the Bank offers services for you to check / calculate handling fees and check the products’ net values. Transparent information ensures you a pleasant and secure experience in making investments.
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| Q： |
I have subscribed for RSP mutual fund products but would like to change the amount of the investments. Is such service available on Online Banking?
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Yes, we always keep your priorities in mind. On Online Banking, you can change the monthly investment amounts and the payment deduction date, and decide whether you wish to suspend or continue with the payment deduction. Making investments is so easy. |
| Q： |
Which kinds of mutual fund transactions are available on Online Banking?
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On the Bank’s Online Banking, you can subscribe for Lump-sum or rsp onshore and offshore trust funds in NTD. If you have foreign currency deposits, you can also subscribe for single-amount or small-amount trust funds denominated in foreign currencies. |
| Q： |
I am a Standard Chartered Bank customer with deposit and loan accounts. I also hold a Standard Chartered Bank credit card. Can I set up Alerts via Online Banking? If Yes, how do I set this up
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Yes, you may set up alerts. Please log in the Online Banking, select "Credit Cards" on the left, and select "Alerts" to set up SMS alerts and E-mail alerts. |
| Q： |
What are the business hours for RMB standing instruction on the Online Banking?
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Business hours for online RMB standing instruction are the same as normal banking business hours from 9:00 to 15:30. |
| Q： |
How do customers use foreign currency remittance services via Online Banking?
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Please visit our branches to fill out application with remittance information handy, such as beneficiary account number and account name, beneficiary address, beneficiary bank name and address, beneficiary bank code (SWIFT Code). |
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