Frequently Asked Questions
| Q： |
|
| A： |
|
| Q： |
|
| A： |
|
| Q： |
|
| A： |
|
| Q： |
|
| A： |
|
| Q： |
|
| A： |
|
| Q： |
|
| A： |
|
| Q： |
|
| A： |
|
| Q： |
|
| A： |
|
| Q： |
Do I need to do online “activation settings”? What are the requirements for that?
|
| A： |
If you apply for Online Banking Service through branch, please visit online banking homepage and follow the instructions to complete “activation settings”. Then you are ready to enjoy the convenient online banking service easily!
Before activation, please choose any of the following for ID verification: chip ATM card (used with card reader), phone banking password, or ATM card/Visa ATM card’s magnetic stripe PIN. Please make sure the password you choose for ID verification is valid and not in the situations of being locked, suspended, reported loss, or not yet activated.
|
| Q： |
How should I apply for Online Banking Service?
|
| A： |
▪Bank Branch: Bring your ID card and verification account seal to any of the Bank’s branches in person to make application. (Non-ROC citizens please bring your passport and verification account seal).
▪Online Application: ROC citizens aged over 20 whose mobile number has been registered with the Bank and inclusive can make online application on the Bank’s Web site. Please use any of the following for ID verification: chip ATM card (used with card reader), phone banking password, or ATM card/Visa ATM card’s magnetic stripe PIN. Follow the webpage instructions to complete your application. Apply Now
Please note that, if you make application through the branch, please visit the online banking homepage and follow the instructions to complete “activation settings”. Then you are ready to enjoy the convenient online banking service easily!
|
